Regulatory and Compliance

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Regulatory and Compliance

Consumer Satisfaction – 2016 Survey Results

PDF | 89 kb

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Each year all FEHBP plans, including MHBP, conduct a standardized survey (CAHPS) to measure member satisfaction with their health plan and their health care. The results of the survey conducted in 2016, which measures MHBP member satisfaction for 2015, is available for review.

Patient Safety — What You Need to Know and Do

PDF | 140 kb

Newsletter ThumbnailThe goal of patient safety is to establish preventive measures that minimize or eliminate the potential for errors when you are receiving medical care. Various health organizations and government entities have undertaken this initiative to help ensure your safety. This is an important initiative of the U.S. Office of Personnel Management and for MHBP.

MHBP Protects Your Personal Information

PDF | 97 kb

Newsletter ThumbnailThe Patient Protection and Affordable Care Act of 2010 requires health plans to protect your personal information. Our privacy notice describes how we protect, use and securely share your information, and your rights.

Beware of Fraud and Abuse

March 10, 2013

Newsletter ThumbnailFraud and abuse increases the cost of health care for everyone and increases your health care premiums. MHBP works with the appropriate government entities to investigate all allegations of fraud, waste and abuse in the FEHB Program. Here are some tips to help you define, detect/prevent, and report these activities.

Give Blue Button a Try

April 17, 2013

Newsletter ThumbnailThe Blue Button® initiative, as put forth by the U.S. Office of Personnel Management, requires FEHB carriers to make personal health record (PHR) information available in ASCII format to enable easier printing, transmitting and sharing.

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