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Contact Information and Resources for MHBP
MHBP (also known as Mail Handlers Benefit Plan) offers a variety of customer services options to help serve you. Contact MHBP anytime you need us. We’re available to you 24 hours a day, 7 days a week, 365 days a year--even on holidays! Customer Service hours for our standalone dental and vision plans are 8 a.m. to 6 p.m. EST.
MHBP has served federal and postal employees and annuitants for over 50 years. We know the importance of good customer service. Contact us to locate providers, answer benefit questions, check claims status, get general health information and more.
If you are interested in enrolling in an MHBP health insurance plan, here you'll find instructions for Federal and Postal employees and annuitants.
Have a question and need an answer now? Communicate with a live MHBP customer service representative. If Live Help is unavailable, please call 1-800-410-7778 or leave a message for Live Help. Just click the link and supply the necessary information. Do not include any personal health information.
Have a question, comment, and/or concern about something? Email our MHBP Member Services department.
For medical claims, prescription drug claims, MHBP Dental Plan claims, MHBP Vision Plan claims, or other correspondence use the respective MHBP mailing address.
Would you like more information about MHBP? Members can request 2014 health plan information and non-members can too. Just complete the form to request 2014 benefits information. If you need 2013 health plan information please contact us at 1-800-410-7778.
Contact MHBP for steps to dispute a Federal Employees Health Benefits Program claims process if you disagree with our decision on your claim or request for services, drugs, or supplies, including a request for preauthorization/prior approval.
Do you have a friend or family member looking for quality federal health insurance with affordable rates and great benefits? If so, we would appreciate you telling him/her about MHBP.
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Search 2013 directory
(for medical care provided in 2013)