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Contact Information and Resources for MHBP

MHBP (also known as Mail Handlers Benefit Plan) offers a variety of customer services options to help serve you. Contact MHBP anytime you need us. We’re available to you 24 hours a day, 7 days a week, except on major holidays.  Customer Service hours for our Dental and Vision plans are 8 a.m. to 6 p.m. Eastern.

MHBP Main Contacts

MHBP has served federal and postal employees and annuitants for over 50 years. We know the importance of good customer service. Contact us to locate providers, answer benefit questions, check claims status, get general health information and more.

MHBP Mailing Addresses

For medical claims, prescription drug claims, MHBP Dental Plan claims, MHBP Vision Plan claims, or other correspondence use the respective MHBP mailing address.

Request Information

Would you like information about MHBP mailed to you?  You can request an official Plan brochure and summary benefit information by completing the online form.

Email Member Services

Have a question, comment, and/or concern about something? Email our MHBP Member Services department.

Refer a Friend

Do you have a friend or family member looking for quality federal health insurance with affordable rates and great benefits? If so, we would appreciate you telling him/her about MHBP.

Privacy and Security

We are committed to protecting your health information. Learn how you can help keep your information safe.

Enrollment Information

If you are interested in enrolling in an MHBP health insurance plan, here you'll find instructions for Federal and Postal employees and annuitants. 

Live Help

Have a question and need an answer now? Communicate with a live MHBP customer service representative.  If Live Help is unavailable, please call 1-800-410-7778 or leave a message for Live Help.  Just click the link and supply the necessary information.  Do not include any personal health information.

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